Wednesday, May 07, 2008

Help, I need a techie...

I got an e-mail message from my digital cable & internet provider over the weekend saying that I've exceeded bandwidth limits and violated their user policy. With that, they deleted my web file manager with all my blog graphics. The e-mail states that they also deleted my web site since it exceeds the allowable traffic. The funny thing is that I don't even have a web site through them.

As a non-techie person, I'm assuming that using them to host my blogger graphics is what's causing the problem. I'm thinking that each time my blog gets a hit, it counts as "traffic" to the graphics I store in my file manager through the cable company. Is there a techie person out there who can tell me if this might be the case?

After speaking with my cable company by phone and in person at the office, I still haven't gotten a straight answer out of them. Now I don't know if I should upload all my graphics again and re-link everything in my Blog or give up on that and redo my blog in the new Blogger and upload the graphics directly.



I found a site to upload my graphics for free and link them in my Blog, so I should be back to normal. Let's see how long this lasts.


Isabella's Mommy & Daddy(Kim & John) said...

I have been wondering what is going on..
Sorry I can't help you..

Anonymous said...

I know you want comments from someone who knows something, but all I got to offer up is a big 'ol hug. I'd be in shambles, tears and slowly working my way into the fetal position. Yes, I'm that tech-deficient.

Fingers crossed all will be well...I know it will.

Julie said...

I don't know a lot but I do know there has been a lot of enhancements to the new blogger that make it easy to have a cool banner like yours and it is hosted on Blogger. Maybe start with that and see if that helps! Good luck!

Colleen said...

I have one website with the new blogger, and two with the old. In some ways, the new one is better, once you learn the basics. I say that because while the template was easy to put together, there were/are somethings I can't figure out, like how to make the header/footer dimensions smaller while keeping the dimensions of the graphics and background "in sync".

I've been using for my online storage, but I know I don't have near as much as much as you only the things i put on my blog go there. The rest are on my hard drive.

Stephe said...

Not a techie by any means but I think your bandwidth has been exceeded because you are pulling your graphics from an online source. I was always told to save all graphics to hard drive and then upload to blogger to avoid bandwidth. When I go to upload at blogger, if I upload via some internet address(photos from my smugmug photo site) ... that adds to my bandwith usage. Not sure if this helps. : )

Miss Ya, Stephe

Ash said...

that really make me mad that they decided to delete your info and graphics... you are their customer and you pay for the internet.. of course I am no IT person or really understand the whole situation,but... I am just mad they violated your blog. Still following you to match day. it is so awesome, they are almost through January at least to the 12th,.... I know it will be this year for you, and I hope this summer!!! I would love for you and DH to not have to do another Christmas with out Lauren. My prayers are with you and your family and thank you for sharing. Love following.

redmaryjanes said...

That is good news, that you found a place to upload your graphics to. I would have a heart attack if all of mine were deleted.
Darling new clothes below. You guys are so close.
Hugs to your Mom!

Alyson & Ford said...

I wish I could help but I'll admit to not knowing how to help you. I do know that if this happen to us, Aly would immediately haul my butt on the carpet and demand to know what I did to cause it :)

We do save our photos to our hard drive and upload from there, although we keep public albums on Picasa